Subscription Service Plans

Proxmox VE Subscription Service Plans

A Proxmox VE Subscription is valid for 12 months (12 months from purchase date). Support is done via the web and email based Proxmox Customer Portal.

Proxmox VE Community Support Subscription  12 Months Proxmox VE  Basic Support Subscription 12 Months Proxmox VE  Standard Support Subscription 12 Months Proxmox VE  Premium Support Subscription 12 Months

Access to software updates

Yes

Yes 

 Yes

Yes

Number of included support cases

None*

Three (3) 

Ten (10) 

Unlimited

Remote login via SSH

No

 No

 Yes

Yes

Response time

n/a

 1 business day

1 business day 

1 business day

Qualified for the purchase of additional support tickets

Yes

 Yes

 Yes

n/a

Pricing

€ 119,90 per CPU Socket 

 € 199,00 per CPU Socket

€ 398,00 per CPU Socket 

€ 796,00 per CPU Socket 

* Support via public community forum

If the number of included support cases is reached, you can buy additional Proxmox VE Support Tickets. A support ticket is valid for 12 months (Consumable within 12 months from date of purchase)

Important note
In order to be qualified for the purchase of Proxmox VE Support Tickets you need to have a valid subscription for your servers.

Single Ticket 3 Support Tickets 5 Support Tickets 10 Support Tickets

 Pricing

€ 200,00

 € 540,00

€ 800,00

€ 1.400,00

 

Detailed terms and conditions

Proxmox VE Support Subscription Agreement

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  • Top Solutions
  • Excellent Support
  • Fair pricing
  • ... and much more!